INDUSTRY · HOSPITALITY
INDUSTRY · HOSPITALITY
The concierge that never goes off shift.
Reservations, modifications, pre-arrival, in-stay requests, and post-stay follow-up. One agent, every property, every language Gemini Live supports.
AVG CALL VOLUME
200–50k / day per group
COMMON FLOWS
Reserve · Modify · Request
INTEGRATION SCOPE
PMS · Booking engine · CRM
COMMON FLOWS
What we've shipped in hospitality.
01
Reservations
Availability check, rate quote, booking, with upsell hooks for room category or package.
02
Modifications & cancellations
Identify the reservation, check policy, modify or cancel, send confirmation.
03
In-stay requests
Wake-up calls, room service hand-off, housekeeping ticketing, all routed through your PMS.
PRICING
Same plans. Same features. Every tier.
Pricing for hospitality is identical to every other vertical. We don't price-discriminate by industry.
How are you paying for the model?
FREE
/ month
Test the full flow.
$10 of free credits ≈ 83 minutes
$0.12/min · managed
- 3
- concurrent calls
- 25 MB
- knowledge base
- 3 d
- analytics retention
- 1
- seats
Community
- ✓All flow node types
- ✓Gemini Live voice AI
- ✓BYOK Gemini API key
- ✓BYOK Twilio account
- ✓OpenAPI function calling
- ✓Knowledge base + RAG
GROWTH
/ month
Production-ready, single team.
$0.10/min · managed
- 10
- concurrent calls
- 250 MB
- knowledge base
- 30 d
- analytics retention
- 5
- seats
Email · 1 business day
- ✓Everything in Free
- ✓Call recordingsCOMING SOON
- ✓Real-time monitoring
- ✓Custom domain on share links
BUSINESS
/ month
Scale across teams.
$0.08/min · managed
- 50
- concurrent calls
- 1 GB
- knowledge base
- 90 d
- analytics retention
- 25
- seats
Email + Slack · 4 business hours
- ✓Everything in Growth
- ✓Webhook & API accessCOMING SOON
- ✓RBAC (org-level roles)
- ✓Audit log export
ENTERPRISE
from $500/month · negotiated
When isolation isn't optional.
$0.06/min · managed
- ∞
- concurrent calls
- Unlimited
- knowledge base
- Unlimited
- analytics retention
- ∞
- seats
Dedicated CSM + Slack channel
- ✓Everything in Business
- ✓Dedicated orchestratorCOMING SOON
- ✓EU or US data residencyCOMING SOON
- ✓99.9% uptime SLACOMING SOON
- ✓Compliance recordingCOMING SOON
- ✓Custom contract / NDA / DPA
HOSPITALITY · FAQ
Questions buyers in your category ask.
Is it really multilingual on one agent?
Yes. Gemini Live detects the caller's language on the first turn and the agent stays in it. Same flow, same prompts, same tools — different output language.
Can it route to the on-property line?
Yes. Live transfer with structured handoff context (caller name, reservation, intent, transcript).