Healthcare

Book, remind and route every patient call.

Book and reschedule appointments, remind patients before visits and route urgent calls to staff.

HL
Hannah LewisClinic front desk
00:00
Renggo AI is handling this call
What it does

What the AI agent does for healthcare providers

Start from templates built for clinics and adapt them to your own services, policies and systems.

  • Screening and booking

    Collect the caller's details and symptoms, book through your scheduling system, and send urgent cases straight to a nurse.

  • Pre-visit check-in

    Confirm the appointment, verify identity, and update insurance, allergies and medications before the visit.

  • Insurance verification

    Collect carrier and member details, check coverage and explain benefits, or hand off to billing.

  • Appointment reminders

    Call ahead of an appointment to confirm attendance, or reschedule when plans have changed.

Example conversation

A check-up, booked on the phone

A patient calls to book. The agent finds free times in your scheduling system, books the one that suits and confirms, with a reminder call the day before.

  • Free times come from your scheduling system through its API
  • Urgent symptoms you define go straight to a nurse or your front desk
  • Every call has a transcript and a record of what the agent did
Benefits

What changes for your team

A calmer front deskBooking calls are handled, so your staff can look after the patients in front of them.
Reminders before every visitPatients are called ahead to confirm or reschedule, and your schedule is updated.
Urgent calls reach peopleSymptoms and requests you define go straight to your staff.
Recording on your termsCall recording is switched on per agent, only where you decide you need it.
FAQ

Questions from healthcare providers

Anything else? Ask us in your demo.

Can the agent handle urgent calls?
It doesn't make care decisions. You define in the flow which symptoms or requests go straight to a nurse or your front desk, and the agent transfers those calls with a spoken briefing.
Does it work with our scheduling system?
If your scheduling system has an API, yes. Import its OpenAPI spec and the agent can check free times and book, move or cancel appointments during the call.
Is every call recorded?
Only if you choose. Recording is switched on per agent, and every call has a transcript and a record of what the agent did.

See it working with your own services.

Tell us about your services and your customers, and we'll show you an agent built around them.