INDUSTRY · GOVERNMENT
INDUSTRY · GOVERNMENT
Public service that answers the phone.
Permit status, license renewal, appointment booking, and information lookup. Every call logged. Every decision traceable. Every key sovereign.
AVG CALL VOLUME
1k–200k / day
COMMON FLOWS
Status · Renewal · Booking
INTEGRATION SCOPE
Citizen DB · Payment · Doc OCR
COMMON FLOWS
What we've shipped in government.
01
Permit & license status
Identify the citizen, look up the case in your system of record, read the status with the official next step.
02
Renewal scheduling
Walk the caller through eligibility, schedule the in-person appointment, capture documents required.
03
Information lookup
Grounded in your published policy documents via the knowledge base node, with citations on every answer.
PRICING
Same plans. Same features. Every tier.
Pricing for government is identical to every other vertical. We don't price-discriminate by industry.
How are you paying for the model?
FREE
/ month
Test the full flow.
$10 of free credits ≈ 83 minutes
$0.12/min · managed
- 3
- concurrent calls
- 25 MB
- knowledge base
- 3 d
- analytics retention
- 1
- seats
Community
- ✓All flow node types
- ✓Gemini Live voice AI
- ✓BYOK Gemini API key
- ✓BYOK Twilio account
- ✓OpenAPI function calling
- ✓Knowledge base + RAG
GROWTH
/ month
Production-ready, single team.
$0.10/min · managed
- 10
- concurrent calls
- 250 MB
- knowledge base
- 30 d
- analytics retention
- 5
- seats
Email · 1 business day
- ✓Everything in Free
- ✓Call recordingsCOMING SOON
- ✓Real-time monitoring
- ✓Custom domain on share links
BUSINESS
/ month
Scale across teams.
$0.08/min · managed
- 50
- concurrent calls
- 1 GB
- knowledge base
- 90 d
- analytics retention
- 25
- seats
Email + Slack · 4 business hours
- ✓Everything in Growth
- ✓Webhook & API accessCOMING SOON
- ✓RBAC (org-level roles)
- ✓Audit log export
ENTERPRISE
from $500/month · negotiated
When isolation isn't optional.
$0.06/min · managed
- ∞
- concurrent calls
- Unlimited
- knowledge base
- Unlimited
- analytics retention
- ∞
- seats
Dedicated CSM + Slack channel
- ✓Everything in Business
- ✓Dedicated orchestratorCOMING SOON
- ✓EU or US data residencyCOMING SOON
- ✓99.9% uptime SLACOMING SOON
- ✓Compliance recordingCOMING SOON
- ✓Custom contract / NDA / DPA
GOVERNMENT · FAQ
Questions buyers in your category ask.
Can we deploy on our own infrastructure?
Enterprise supports a dedicated orchestrator topology pinned to the region you specify. Sovereign-cloud deployments are negotiated case by case.
Is the agent's answer auditable?
Yes. Every call carries a transcript, every tool call is logged with input and output, and every knowledge-base citation includes the source document and section.
What happens at peak (e.g. tax deadline)?
Concurrency on shared plans is capped per the tier; Enterprise has unlimited concurrency. Your Twilio account governs the inbound capacity.