No plans and no feature gates: every account gets every feature. Calls are billed per minute and chats per conversation, or move to Enterprise for contract billing.
AI Voice Agent
Live
Pay as you go
$3 freethen per minute · no subscription
$0.12 per minute$0.05 per minutewith our model keywith your own model key
Reference rates. Current rates are set in the platform and can change.
Every feature, from the first call. Top up by card once you're set up.
$3of voice credit on your demo account, no card required
0%markup on Twilio minutes. Twilio bills you directly.
BYOKBring your own model provider keys
No tiersEvery feature on every account
Billing
Who bills you for what
Up to three parties can appear in your costs. This is exactly who charges for each part, on a call and in a chat.
On a phone call
Part of the call
Managed key
Your own key
Renggo orchestration
Renggo, per minute
Renggo, per minute
Model usage
Included in the Renggo rate
Your model provider, directly
Phone minutes
Twilio or your SIP carrier, directly
Twilio or your SIP carrier, directly
In a website chat or Telegram conversation
Part of the conversation
Managed key
Your own key
Renggo orchestration
Renggo, per conversation
Renggo, per conversation
Model usage
Included in the Renggo rate
Your model provider, directly
Channel fees
None: website chat and Telegram bots have no per-message fees
None: website chat and Telegram bots have no per-message fees
FAQ
Pricing questions
Anything else? Our sales team can tell you more.
What's the difference between a managed key and my own key?
With a managed key, model usage is included in the Renggo rate. With your own key, you pay the model provider directly and Renggo charges only for orchestration.
What counts as a chat conversation?
One customer's chat with your agent on your website or in Telegram, however many messages it takes. If the customer writes again after 24 hours of quiet, that starts a new conversation.
Do credits expire?
No. The credit on your demo account and any top-ups stay on your balance until you use them.
How do I top up?
From Billing in the dashboard, by card. Your balance is drawn down as calls and conversations happen.
What happens when my balance reaches zero?
The dashboard asks you to top up, and actions that cost money are paused until you do. Enterprise organisations are billed by contract and never paused.
How does Twilio billing work?
You connect your own Twilio account. Twilio bills you for call minutes at its own rates, and Renggo is never on that invoice.
How are WhatsApp and email priced?
The AI WhatsApp Bot is pay as you go: talk to us for the details. We'll publish pricing for the AI Email Assistant when it launches.
Talk to us about your volume.
Tell us which channels you need and how many calls and conversations you expect, and we'll reply with the details.