Use cases

Start from a use case. Make it yours.

Pick the conversations your team handles most. Each one runs on the channels your customers use and connects to your own systems.

Customer support

Answer common questions from your own documents, at any hour.

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Appointments & bookings

Check availability, then book, move or cancel in your booking system.

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Orders & requests

Take orders and service requests and pass them to the right system.

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Lead qualification

Ask the qualifying questions, score the lead and book a follow-up with sales.

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Routing & handover

Recognise what the customer needs and bring in the right person with full context.

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Reminders & follow-ups

Call customers ahead of appointments to confirm or reschedule.

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Industries

Or start from your sector

Start from a template for your sector and adapt it to your own services, policies and systems.

  • Front desk agent

    Phone
    Request

    Late check-in for room 204

    1. Found the reservation
    2. Arrival time updated
    3. Night desk notified
    4. Confirmation sent
    Late check-in confirmed · summary saved
    Explore hotels

  • Reservations agent

    Telegram
    Request

    Table for 4 tonight at 19:00

    1. Checked availability
    2. Booking created
    3. Kitchen note added
    4. Reminder scheduled
    Table booked · reminder scheduled
    Explore restaurants

  • Clinic reception agent

    Phone
    Request

    Move Tuesday’s check-up

    1. Patient verified
    2. Found the appointment
    3. Moved in the calendar
    4. Reminder scheduled
    Moved to Thursday · reminder set
    Explore healthcare

  • Citizen services agent

    Website chat
    Request

    Passport renewal appointment

    1. Checked open slots
    2. Appointment booked
    3. Checklist sent
    4. Conversation logged
    Booked for 10:30 · checklist sent
    Explore government agencies

  • Booking assistant

    Phone
    Request

    Haircut and beard trim on Saturday

    1. Checked the calendar
    2. Added to the calendar
    3. Confirmation sent
    4. Summary sent to your Telegram
    New client booked · owner notified
    Explore self-employed

See it working with your own customers.

Tell us how your customers reach you and what they ask most, and we'll show you this flow in your demo.

Get started with RenggoTalk to sales